privacy
We Are Community Group Ltd are committed to maintaining the trust and confidence of our visitors to our website. In this privacy policy as of 1st January 2021, we’ve provided detailed information on when and why we collect your personal information and how we use it. By using our website, you agree to the collection and use of information in accordance to this privacy policy.
what information do we collect?
While using our website, we may collect and utilise personal data that you provide to us voluntarily in a number of ways. This can be via our website, email, written communications or conversations. If you sign up to our mailing list, we will ask you for your full name and email address. If you provide us with your information for our directory listings, add on packages, advertising, contact form, event listings, or sign up to one of our events, we will collect information that is relevant for these to be created. This is including but is not limited to;
First and last name, address, phone number, email address;
Term of membership;
Payment method;
Payment amount;
Photos and video
Any special requirements relating to disability so that we can accommodate at events etc
Usage Data
Usage Data is collected automatically when using our website. Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the website by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, Your mobile device unique ID, the IP address of your mobile device, Your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website unless you have adjusted your browser setting so that it will refuse cookies.
how do we use your information?
We use personal information collected via our website for a variety of business purposes described below.
To facilitate a record of our service agreement. We collect information to create your directory listing, one of our add on packages, or advertising space. We may use your information to set up and manage payments and refunds.
To send you marketing and promotional communications. We and/or our third-party marketing partner, MailChimp may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time. We use Mailchimp to send our newsletters. Please see Mailchimp‘s privacy notice for further information.
To submit your event listings. We collect only the necessary details required for advertising the event on our website or to be able to contact you should we need to get in touch (e.g. for further details or if there is an error). We will always ask you to opt-in for your business contact information to be shared with other businesses if you sign up to our networking events.
To send you a confirmation. If you sign up to one of our events, the information we require from you is for the sole purpose of managing the event (e.g. a record of attendees or for payment purposes.)
To send administrative information to you. We may use your personal information to send you products, website information, and new feature information.
To post testimonials. We post testimonials on our website that may contain personal information such as your full name and business name. Prior to posting a testimonial, we will obtain your consent to use your testimonial. If you wish to update, or delete your testimonial, please contact us at hello@weareharpenden.co.uk and be sure to include your name, testimonial location, and contact information.
Administer giveaways and competitions. We may use your information to administer giveaways and competitions when you elect to participate.
Request feedback. We may use your information to request feedback and to contact you about your use of our website.
To protect our website. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
For other business purposes. We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.
To facilitate account creation and logon process. If you choose to link your account with us to a third party account *(such as your Instagram or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed "Social Logins" for further information.
will your information be shared by anyone?
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery or hosting services, only if they are either required by law or if they are integral to the operating of our business. We may share your personal information in the following situations:
Marketing e-mails: We share your contact information with Mailchimp - our email marketing provider, so they can send e-mails on our behalf. You can unsubscribe to this service by unsubscribing at the bottom of the email.
Website analytics: We may use Google Analytics or Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. This information is only processed in a way which does not identify anyone personally.
Payment processing: We use third party companies such as Paypal/Stripe to process any payments.
Business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business partners: We may share your information with our business partners to offer you certain products, services or promotions.
With your consent: We may disclose your personal information for any other purpose with your consent.
Other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, Your contacts on the third-party social media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Data collected via our website forms are encrypted in transit using highly secure TLS cryptographic protocols, and any third-party companies listed above that operate outside of the EU are registered with the US Privacy Shield and have updated their privacy policies to ensure your personal data is adequately protected in line with GDPR.
MailChimp’s privacy policy can be viewed here, Google’s privacy policy can be viewed here, Squarespace’s privacy policy can be viewed here, Paypal’s privacy policy can be viewed here and Stripe’s privacy policy can be viewed here.
how long do we keep your information?
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our business, or we are legally obligated to retain this data for longer time periods.
Business transactions. If the business is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Law enforcement. Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements. The business may disclose your personal data in the good faith belief that such action is necessary to:
Comply with legal obligations
Protect and defend the rights or property of the business
Prevent or investigate possible wrong doing in connection with the website
Protect the personal safety of users of the website or the public
Protect against legal liability.
Security of Your Personal Data
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.
Changes to this Privacy Policy
We may update our privacy policy from time to time. You are advised to review this privacy policy periodically for any changes. Changes are are effective when they are posted on this page. Please refer to the date at the top of this privacy policy.
YOUR RIGHTS
You're entitled to know what personal information we hold about you and how that information is processed, which means you can ask us to do any of the following things:
Access your data;
Rectify any mistakes relating to your data;
Erase your data;
Stop processing your data;
Receive an electronic copy of your data;
Object to our processing of your data;
Receive a notification of any breach of your personal data (we will automatically notify you of this as soon as we are aware).
Unsubscribe from receiving our marketing emails.
Contact Us
If you have any questions about this privacy policy, you can contact us by email at hello@weareharpenden.co.uk.